Frequently Asked Questions
Everything you need to know about our premium German craftsmanship and global services.
Where are A KIND OF GUISE products manufactured?
We take great pride in our 'Made in Germany' ethos. The majority of our collections are handcrafted locally in Germany using the finest ethical materials, ensuring high-quality standards and fair working conditions.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible financing options.
Do you offer international shipping?
Yes, we ship worldwide via DHL Express or FedEx. Shipping costs and delivery times vary by destination and will be calculated automatically at checkout.
What is your return policy?
You can return any unworn, unwashed items with original tags attached within 14 days of delivery. Please note that return shipping costs are the responsibility of the customer unless the item is faulty.
How do I find the right size?
Each product page features a detailed 'Size Guide' with specific measurements for that garment. If you are between sizes, we generally recommend sizing up for a more relaxed fit, or contacting our support team for personalized advice.
How should I care for my AKOG garments?
Due to the premium nature of our fabrics, we recommend following the specific care instructions on the inner label. Most of our wool and silk pieces require professional dry cleaning to maintain their shape and longevity.